RS was founded in 1995, in Buenos Aires, Argentina.
Companies in Argentina, Chile, Peru, Colombia, Mexico and Brazil hire our services every year.
RS has offices in Argentina, Chile, Colombia and Mexico, offering both market information services and surveys in LATAM and the Caribbean.
RS has a team of collaborators spread throughout its offices in America
RS offers a wide range of services, especially in the automotive market. These services can mainly be grouped into the following business units
servicios mayormente pueden agruparse en las siguientes unidades de negocio:
Monthly review of prices as well as traditional and financing bonds for all the new vehicles for sale in Mexico, Uruguay, Argentina, Chile, Peru, Colombia, Ecuador, Panama, Costa Rica, Trinidad y tobago, Uruguay and Perú.
Screening of over 200 specifications of vehicles for sale through manufacturers, publications and in situ mode in Mexico, Uruguay, Argentina, Chile, Peru, Colombia, Ecuador, Panama, Costa Rica, Trinidad y tobago, Uruguay and Perú.
Our tools integrate volume information with prices and discounts on vehicles to generate a full market analysis
Our specialists in the automotive industry will assist you in your specific needs using our own and/or public information. We develop and implement automated reports for you to invest your time in information analysis.
Wide and accountable experience implementing systematic customer satisfaction programs Project
Constant innovation to respond efficiently and effectively, facilitating immediate feedback and decision-making based on reliable information: comprehensive monitoring websites and hot Alert management systems, multiple approach platform, Real Time Reports, etc.
RS professionals work together with their clients, providing answers to different research questions in various targets and markets
Control over all the value chain thanks to our own Operations Structure, which includes a Research Team, Development Team, in-house Call Center, Generator set, etc.
In order to meet the goals set by your Company, we can develop and implement comprehensive training programs (both locally and regionally), which include implementation and execution in charge of a general coordinator, content design, materials production, premises and catering services, etc.
Our highly qualified staff can develop static and dynamic activities that will allow your sales force, clients or qualified press representatives to make direct comparisons of the benefits of your products vs the competition (Automotive Sector)
In case you need to provide training with in-house professionals, we can take the organization of the training sessions ensuring that the announcement and premises fit the company profile.
If you need to evaluate current resources and train them in company, we can organize in-house training sessions, ensuring content development and duration fit the company needs.
We use agile methodologies based on SCRUM, working together with our clients and making sure we meet their expectations and needs in a dynamic environment.
We develop applications using diverse cutting-edge technologies and languages, among which we can mention Angular, Bootstrap, C# .Net, etc.
We work in close partnership with our clients, focusing on understanding their business logics to meet their needs and provide optimum solutions.
RS started developing customized software in 1994 using Clipper Summer 87, carrying out tailor-made developments for the automotive, diagnostic imaging, finance sectors, among others.
50 current positions and the possibility of duplicating the size of the call center through scalable technology, both in hardware (Pcs and Telephony) and CATI/CAWI software.
We carry out projects 100% customized to each client’s needs (operators profile, language, time zone and work schedule, inbound and outbound calls, Support and Advice Desks, etc.)
A completely centralized operation allows us to guarantee quality in data administration, survey implementation, etc. The Supervisors team monitors work quality insitu.
In-house Call Center since 2002 with professional and experienced interviewers, in direct relationship with the Company, in accordance with the industry law.
RS has automotive market analysts with 15 years’ experience and a wide knowledge of the current situation of each market that we track.
RS has its own call center and a team of supervisors with over 10 years’ experience specialized in research (surveys) and client service.
RS has a team of trainers experienced in the automotive business, certified and with the necessary knowhow to carry out successful programs at a national level, providing key-in-hand programs if this is requested.
RS has a team of widely experienced sociologists specialized in market research studies for the automotive sector.
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